Read what our customers are saying...
Our story with Bi-County Pool Service began in the spring of 2009 after my dad accidentally let the doughboy-type pool cave in at our newly purchased property. And so began the journey.My first step to resolve this eyesore in the back yard was to get estimates from three different pool companies for a brand new gunite pool. The first company I met with was outrageously priced and included no upgrades. There was no explanation of why one type of equipment or another would be better suited for our needs. The last gentleman I met with was so concerned with giving me a low bid that he completely changed the design of the pool, decreased the size, and removed any extras I wanted. Bye. Bye. The second person I had meant with was Marcus Lynch, from Bi-County Pool Service, who listened to what we wanted. He then generated a computer depiction of exactly what we had been explaining. The next step was probably the most important; he guided us with suggestions that would ease the care and maintenance. His bid was also the most value for our money. So guess who we picked: Bi-County Pool Service.After we chose Bi-County Pool Service it was smooth sailing. Marcus and the crew were always respectful of us and our property. Other than their construction materials we did not see any items lying around; no cans, no wrappers, and no garbage. Also, I do not know much about pool construction but I did see a crew that was diligent for perfection. I saw measurements being made not once but twice to insure accuracy. I knew we had made the right choice.The pool was completed one week ahead of schedule. Upon completion Marcus taught us how to maintain the pool, which was pretty easy thanks to the proper equipment and design. However, at this point we were so pleased with Marcus and his crew, that we chose to have Bi-County Pool Service continue our pool servicing needs.It was yet another great decision. We have been with them since day one and receive top notch service and attention. Any time I have had a concern or a question they have been available immediately. Last but not least I am so glad we get to enjoy the beauty of our pool year round thanks to the service. We do not have to use a cover and take away from the ambiance it creates for entertaining even throughout the winter months. We are definitely satisfied customers!Having a pool should be fun. Bi-County Pool Service makes sure it is.
This company did a FANTASTIC job on my new Pebble Tec swimming pool. Every single one of their subs were extremely courteous, punctual, expert craftsmen, and easy to work with. My pool construction was completed early and Marcus is probably the most accommodating contractor you will ever work with. He literally jumped through hoops for every request we had. I never heard of a contractor who power washed the public sidewalk and street at the end of the day. I would highly recommend Bi-County Pool Service to anyone wanting a new pool construction or pool resurfacing. You won’t regret working with Marcus.
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